Effective Date: June 1, 2024
Introduction
Welcome to AGI OS by CHINGU AI PTE. LTD. (“Company”, “we”, “our”, “us”)!
Our Privacy Policy governs Your visit to https://www.agios.live and your use of the AGI OS service. It explains how We collect, safeguard, and disclose information that results from your use of Our Service.
By using the Service, You agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in Our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of Our Service and together with the Privacy Policy constitute your agreement with Us (“agreement”).
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions, regardless of whether they appear in the singular or the plural:
Definitions
For clarity and consistency, certain terms within this Privacy Policy are defined as follows:
Account means a unique account created for you to access Our service or parts of Our service.
Software refers to AGI OS, the software program provided by the Company.
Company (referred to as either ‘the Company’, ‘We’, ‘Us’ or ‘Our’ in this Agreement) refers to CHINGU AI PTE. LTD., located at 8 Marina View, #39-04 Asia Square Tower 1, Singapore 018960.
Country refers to: Singapore.
Device means any device that can access the service such as a computer, a mobile phone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to all services performed by the software, including the AGI OS software.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the service, provide the service on behalf of the Company, perform services related to the service, or assist the Company in analyzing how the service is used.
Usage Data refers to data collected automatically, either by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the service, or the Company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.
Information Collection and Use
Your journey with AGI OS begins with the collection of Personal Data tailored to enhance your experience. We gather various types of Personal Data to shape your digital interaction, categorized as follows:
- Personal Data Provided by You:
- Account Information: Upon creating an Account, You provide details such as name, contact information, account credentials, payment card data, and transaction history.
- User Content: Any input information, files, or feedback provided by You to the Service.
- Communication Information: Details such as name, contact information, and message content from Your communications.
- Social Media Information: Information volunteered by You on AGI OS’s social media pages.
- Other Provided Information: Additional details You provide during events or surveys.
- Personal Data Automatically Received:
- Log Data: Information automatically transmitted by browsers or Devices during Service usage, including IP address, browser type, request timestamps, and interactions with the Service.
- Usage Data: Information about content engagement, features utilized, time zone, location, Device type, and connection details.
- Device Data: Details about Your Device, operating system, Device identifier, and browser.
- Device Activity Data: Your interactions with both Your Device and the applications installed on it. This includes tasks performed with AGI OS, such as opening applications, the duration of time spent on each application, and other relevant engagement metrics, all of which are collected with your consent.
- Online Activity Data: Your interactions with Our Service, such as pages viewed, time spent on pages, navigation paths, and other engagement metrics.
- Cookies: We employ cookies for Service operation, enhancing user experience, and analytics purposes.
- Analytics: Various online analytics tools are utilized to analyze Service usage and improve user experience.
How We Use Your Personal Data
Within AGI OS, every piece of Personal Data serves a purpose, from powering Service maintenance to offering tailored functionalities. Your data facilitates seamless Account management, contract fulfillment, and personalized communication, ensuring a dynamic and engaging user experience. We use the collected data for various purposes:
- to provide and maintain Our Service;
- to notify you about changes to Our Service;
- to provide customer support;
- to gather analysis or valuable information so that we can improve Our Service;
- to monitor the usage of Our Service;
- to detect, prevent and address technical issues;
- to fulfill any other purpose for which You provide it;
- to carry out our obligations and enforce Our rights arising from any contracts entered into between You and Us, including for billing and collection;
- to provide You with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
- to provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information;
- in any other way We may describe when You provide the information;
- for any other purpose with Your consent.
How We Share Your Personal Data
We treat Your Personal Data with strict confidentiality and do not sell or rent it to third parties. We only share information with trusted Service Providers who are integral to the operation of Our Services. These providers are bound by strict data protection agreements that ensure the security and confidentiality of Your data.
Data Retention and Deletion
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Disclosure and Legal Compliance
We may disclose personal information that We collect, or You provide:
Disclosure for Law Enforcement.
Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
Business Transaction.
If We or Our subsidiaries are involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
Other cases. We may disclose your information also:
- to fulfill the purpose for which You provide it;
- for the purpose of including Your company’s logo on our website;
- for any other purpose with Your consent.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction. We will take all the steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on Our behalf, perform Service-related services or assist Us in analyzing how Our Service is used. These third parties have access to Your Personal Data only to perform these tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
Indirect Data Collection for Model Training
The Company may obtain Personal Data from third-party sources to train its models, taking steps to minimize privacy impact during the training process.
Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If We become aware that we have collected Personal Data from Children without verification of parental consent, We take steps to remove that information from our servers.
Security of Data
The security of your data is important to Us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How to Contact Us
Should You have any inquiries or concerns regarding Our privacy practices, Our dedicated team is available to assist You. Reach out to Us at [email protected], and let Us navigate the digital landscape together, ensuring Your privacy remains secure in every interaction with AGI OS.